Our Policies
At Woolmarket Fibers, we strive to give our customers the most enjoyable shopping experience possible. To make sure that happens, we make sure our store policies are fair, clear and transparent. Read on to see all our policies below. If you can’t find the exact information you’re looking for, please get in touch and we’ll do our very best to help you out.
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Returns
Returns are limited to 30 days after purchase with receipt. Must be unused and still have original packaging. Certain items may be ineligible for returns such as custom made products, custom assembled kits or anything that cannot be re-sold due to the nature of the item.
For online returns customers are responsible for return package shipping. If the item came damaged in the mail please send photos
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Information about the Warranty
This is your Warranty Disclaimer section. It’s a great place to inform your customers about all the services that are offered once they buy one of your products. This section should include all the relevant information about the way your customers should use or manage the products they purchased on your site. The disclaimer is legally binding, so use straightforward language to gain their trust and loyalty.
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Shipping and Delivery
Flat rate shipping is calculated at check out for domestic shipping within the United States. If you need shipping outside of the USA please contact us directly.
If an item comes damaged please send photo proof within the first 24 hours of delivery. Customers are responsible for return shipping on any return products.
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